FAQ
ZIZA PUPCUP
- Fill the ZIZA Pupcup with any treats of your choice (fruits, broths, wet food) or with the ZIZA Blends (mix + water)
- Cover the lid, and freeze it for extended licking time
- Stick the ZIZA Pupcup to the floor and serve to your dog as-is.
- Rinse and Repeat!
It is made of 100% Recyclable, Non-Toxic, TPE safe material, very similar to the top dog top in the market.
Yes it is! It is a top-rack dishwasher safe!
Depending on the treat you use and how focused your dog is. The ZIZA Pupcup are designed with thick walls to keep your dog’s favorite frozen treat frozen for longer lasting approxx. 5-10 min more than any regular frozen treats. Try mixing your frozen trears with kibbles or biscuits or using our pre-made ZIZA Blends for extra-long-lasting entertainment.
Yes, we encourage you to make your own treats to save money with homemade recipes.
The ZIZA Pupcup has a non-slip suction base to prevent tilting you dog’s favorite treat and avoid a messy floor. Also, the It is a great alternative to messy and potentially hazardous lick mats that your dog can chew on.
ZIZA PUPCUP BLENDS
There are only 51 calories for the Small dog portions (less than 25 lbs.) and 81calories for the Large dog portions (more than 25 lbs.). More than 50% comes from PROTEIN contents, the highest in the market.
The ZIZA Blends contains natural ingredients and smart calories to ensure your pet is 100% satisfied. Main ingredients are Pea protein, rice protein, Real Fruits, Peanut Powder, Brewers Yeast, Chia, Molasses, Lecithin, Arabic Gum and Guar Gum. All sourced domestically!
Our ZIZA Blends are shelf-stable and no need to refrigerate!
ORDERS
We offer free returns within 30 days for all ZIZA Products. To initiate a return, please email us at @hello@zizapets.com. We will send you a prepaid shipping label which you can use to return your item. You will receive your refund within 5-10 business days after we receive your items
Orders over $45 qualify for free domestic shipping. Orders are shipped within 1-3 business days depending on the time of purchase, and typically arrive within 3-5 days (though carrier delays may occur).
Pupcup Warranty: We understand some dogs get the best of their new toys and sometimes manufacturing isn’t always perfect. If you are not happy with your ZIZA Pupcup purchase, our 30 day warranty entitles you to a one-time refund or replacement, per item. Please email us at hello@zizapets.com to get the process started! (We love all feedback and use it to improve our products in the future.)
To cancel your order, please email hello@zizapets.com within 2 hours of placing your order. Make sure to include your order number and the email address you used to place the order.
No, due to some restrictions with shipping treats across borders, we currently do not offer international shipping.
